Payment

Order and pay for your service at https://korr.com/service/product-service/.   On this invoice, you will pay for RETURN shipping from the US only. Please contact a local shipper or exporter of your choice and have them manage the logistics of shipping your device to the US.

Package Device

• Remove all hoses, adapters, and cables; all we need is the device (unless you are instructed otherwise).
• Place the device in a plastic bag to protect the intake ports from dirt and debris.
• When boxing the unit, protect it with 2-3 inches of packing material (ie: bubble wrap).

Complete Form

• Download Commercial Invoice from this link https://korr.com/wp-content/uploads/2021-edit-Comm-Inv-Template-Generic-5.xlsx
• Take the form and the boxed unit to your shipper/exporter.  Utilize their assistance to fill out the form as directed.
• The “Unit Value” will be the amount shown on your invoice for the cost of service.
• Sign and date as instructed.
• Courier will then complete shipping process.

If you have any questions regarding shipping, please contact shipping@korr.com.