Shipping Insurance

KORR insures your equipment from loss.  Should a device be lost in shipping, KORR will replace it with one of similar manufacture date. Customer may be liable for expenses should damage occur due to inadequate packaging to protect device during shipping.  A minimum of 2-3 inches of bubb...
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My Shipping Label Did Not Print.

If you order service as a Guest (rather than logging into your KORR.com account), it will cause the UPS connection to fail.  Additionally, if your address does not match those that UPS has in their system, it may also fail.  If your label fails to print, please contact customersupport@korr.com and ...
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Sending Units From Outside the US

Payment Order and pay for your service at https://korr.com/service/product-service/.   On this invoice, you will pay for RETURN shipping from the US only. Please contact a local shipper or exporter of your choice and have them manage the logistics of shipping your device to the US. Package...
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Expedited Shipping of a Serviced Unit

When ordering service through www.korr.com, you will have the option to select shipping details at checkout, including expedited shipment to KORR.  All service items are returned to you by UPS ground.  If you desire expedited return shipping, please contact shipping@korr.com and we will be happy to...
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Tracking a shipment

If you ordered your product while logged into your account on www.korr.com, you will be able to locate tracking information under your Account details.
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